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Sephora at 100 City Centre Drive #2-130 in Mississauga, Ontario

Sephora in 100 City Centre Drive #2-130, Ontario: reviews, opening times, drive directions, photos, contacts etc.

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Beauty salon

Phone: +1 905-279-4400


100 City Centre Drive #2-130,
Mississauga, Ontario
• L5B 2B9
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Reviews about Sephora

  • Dana Fang
    1 /5
    This location customer service first is really terrible. Also, Please please please count your items once you puchase at the store. Because if there is any item missing in your bag, you get no any feedback or result. My story is I missed one item in Sephora bag, I called Sephora twice, physically visited once. Every time, I was informed someone would check the camera and promised to contact me shortly, then that is it. Nobody had ever contacted me. It is so disappointing. Anyway, the service is bad, the products most of time have no discount, why not go to The Bay directly to get better service and there is no long waiting line. Plus-- one star is also for one lady working there ( I forgot to ask her name) who was so rude and bitchy, just because I did not understand her question: what coverage do you like? ... I accepted her explanation but I won't accept her damn attitude. Customer Service do not care about customers, what is the point for them being there? Just be pretty?
  • Marriam Mir
    1 /5
    This location had really bad customer service when I went in today. I'm usually one to find things on my own in the store but today the one of the few times I needed help there was no one to assist me. I walked into the store(it wasn't even busy) and needed help trying on some foundation since I wasn't sure which one would match my skin tone. It took me 25 minutes to get a hold of someone to help me out and that was AFTER asking 5+ employees for help. I asked one lady for help and she said she'd get back to me after she was done helping out her client and told me to wait close to the foundation I wanted to try (Cover Fx). After a while I saw the client the employee was helping out roaming the store so I tried to look for the lady who said she would help me but she was gone and didn't follow up with me at all. I asked another lady too and she said she'd help me out after she was finished cleaning her station(which was completely fair). I was waiting for her and after I spotted her roaming around with another employee chatting about how tired they were..I went up to her and she said she was just about to come help me but needed to grab something from the back room(she didn't; come back). One thing I noticed were some of the employees seemed to be walking away from you and acting busy so they don't have to help you. Another thing I noticed is even when you smile and seem friendly as possible a lot of the employees didn't smile back and didn't offer me any help even though it was very obvious I needed it since I was looking up and around. Finally I ran into a kind employee whose name was Michelle and she helped me out after about 25+ minutes of waiting. She was really kind and sweet and apologized that I had to wait for a while. This location is good if you're just trying to go into the store and help yourself BUT if you are looking for help or an opinion I'd go to another location. If this location would like to make a more pleasant experience for the customer they should step up on their customer service and be more welcoming and friendly. A lot of the employees weren't attentive to their environment.
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Working times Closed now

11:00 — 19:00
10:00 — 21:00
10:00 — 21:00
10:00 — 21:00
10:00 — 21:00
10:00 — 21:00
09:30 — 21:00

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About Sephora in Mississauga, Ontario

Sephora is located at 100 City Centre Drive #2-130, Mississauga, Ontario.